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Experience Cloud consultant | Designing, Building and Implementing Experience Cloud sites
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The Salesforce Certified Experience Cloud Consultant (formerly the Community Cloud Consultant) validates your ability to design, build and implement Experience Cloud sites - branded, secure digital experiences for customers, partners and employees. This course prepares you for the exam: Experience Cloud basics and use cases; sharing, visibility and licensing for external users; branding, personalization and content in Experience Builder; templates and themes; administration, setup and configuration (including partner relationship management, guest-user public pages and delegated external administrators); site management; analytics; and integration and customisation considerations. You earn it by passing one exam (60 questions plus up to 5 unscored, 105 minutes) delivered by Pearson VUE - at a test centre or online - with the voucher purchased through Trailhead Academy. The exam is scenario-based, and the passing score is reported differently across sources (around 63-68%) - confirm the current figure in the official exam guide. The Salesforce Platform Administrator credential is required first, and around 6 months of hands-on Experience Cloud experience is expected.
Portals, help sites and partner/customer communities are used across many industries, so skilled Experience Cloud consultants are in steady demand. This credential proves you can design, build and implement Experience Cloud sites - branding, templates, content, and (the hardest part) sharing and visibility for external users. Because it builds on the Platform Administrator credential and is mostly declarative, it is accessible to the large base of certified administrators, not only developers.
Source: Glassdoor
Source: Indeed
Annual Salary
Source: Glassdoor
Hiring Companies
Source: Indeed
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Experience Cloud Consultant is for people building Experience Cloud sites: - Salesforce administrators moving into Experience Cloud (sites) consulting - Consultants and implementers building portals, help sites and partner communities - Anyone configuring sharing, visibility and licensing for external users The Salesforce Platform Administrator credential is required first, and around 6 months of hands-on Experience Cloud experience is expected. The exam is scenario-based, and sharing/visibility for external users is the hardest area, so realistic practice matters.
How to earn it:
1. Hold the Salesforce Platform Administrator credential (the required prerequisite).
2. Prepare with the official exam guide, Trailhead and a prep course with scenario practice - that is what we provide.
3. Register and buy your exam voucher through Trailhead ...
The Salesforce Experience Cloud Consultant certification exam evaluates your ability to design, configure, and implement digital experiences that connect customers, partners, and other users with Salesforce data and processes. It focuses on Experience Cloud setup, user access and security, branding, content and engagement, data sharing, customization, and business requirements. Understanding the exam structure, key knowledge areas, and certification requirements can help candidates prepare effectively and demonstrate their ability to deliver secure, engaging, and scalable digital experiences.
Certification details verified on 19 August 2026. Confirm the current Experience Cloud Consultant exam guide, passing score, prerequisite, fees and maintenance requirements on the Salesforce site. The exam is 60 questions (plus up to 5 unscored) over 105 minutes via Pearson VUE; the passing score is reported differently across sources (around 63-68%). The Platform Administrator credential is required first. The credential (formerly Community Cloud Consultant) has no fixed expiry date but must be maintained through Trailhead.
Experience Cloud Consultant is for people building Experience Cloud sites: - Salesforce administrators moving into Experience Cloud (sites) consulting - Consultants and implementers building portals, help sites and partner communities - Anyone configuring sharing, visibility and licensing for external users The Salesforce Platform Administrator credential is required first, and around 6 months of hands-on Experience Cloud experience is expected. The exam is scenario-based, and external-user sharing is the hardest area. Our course includes scenario-based labs and mock exams, with extra focus on sharing and visibility.
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