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Salesforce Data 360 Consultant certification training (formerly Data Cloud Consultant) - prepare for the exam and learn to implement Salesforce's customer data platform: ingestion, identity resolution, segmentation, activation and grounding AI.
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The Salesforce Certified Data 360 Consultant (formerly the Data Cloud Consultant) validates your ability to implement and consult on Data 360 - Salesforce's customer data platform. This course prepares you for the exam: Data 360 terminology and business value and its foundational role in AI; configuration and governance (permissions, org-wide settings, development lifecycle and tooling); data ingestion and modelling from varied sources (the heaviest area); identity resolution and harmonisation into unified profiles; segmentation and insights, including calculated and real-time insights; and acting on data through activation and bringing insights into CRM. You earn it by passing one exam (60 questions plus up to 5 unscored, about 105 minutes) delivered by Pearson VUE - at a test centre or online - with the voucher purchased through Trailhead Academy. The exam is scenario-based, and the passing score is reported between 62% and 70% depending on the source and release; confirm the current figure in the official exam guide, which is the authority. There is no formal prerequisite (the exam guide lists "Prerequisite: None"), though Salesforce recommends Platform Administrator-level knowledge and most candidates find it essential.
Data 360 is the data foundation for Salesforce AI - it provides the trusted, unified customer data that grounds Agentforce. As organisations invest in AI-ready data, skilled Data 360 consultants who can ingest, unify, segment and activate customer data are in rising demand. This credential proves you can implement Salesforce's customer data platform, and with no formal prerequisite it is accessible to a broad audience of consultants and data professionals.
Source: Glassdoor
Source: Indeed
Annual Salary
Source: Glassdoor
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Source: Indeed
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Data 360 Consultant is for people implementing Salesforce's customer data platform: - Salesforce consultants and data professionals working with Data 360 - Administrators moving into data / CDP work - Anyone unifying, segmenting and activating customer data, or preparing data for AI There is no formal prerequisite, though Administrator-level knowledge is recommended and most candidates find it essential. The exam is scenario-based, so hands-on practice with real use cases matters.
How to earn it:
1. Build Data 360 skills (and Administrator-level knowledge, which is strongly recommended).
2. Prepare with the official exam guide, Trailhead and a prep course with use-case practice - that is what we provide.
3. Register and buy your exam voucher through Tra...
The Salesforce Data 360 Consultant certification exam evaluates your ability to design and implement unified data solutions that support business and customer experiences. It focuses on data ingestion, data modeling, identity resolution, data governance, segmentation, activation, and using Data 360 capabilities to create a connected view of customer information. Understanding the exam structure, key knowledge areas, and certification requirements can help candidates prepare effectively and demonstrate their ability to deliver scalable, data-driven Salesforce solutions.
Certification details verified on 19 August 2026. Confirm the current Data 360 Consultant exam guide, passing score, prerequisite status, fees and maintenance requirements on the Salesforce site. The exam is 60 questions (plus up to 5 unscored), about 105 minutes, scenario-based, via Pearson VUE; the passing score is reported between 62% and 70%. There is no formal prerequisite, though Administrator-level knowledge is recommended. The credential (formerly Data Cloud Consultant) has no fixed expiry date but must be maintained through Trailhead.
Data 360 Consultant is for people implementing Salesforce's customer data platform: - Salesforce consultants and data professionals working with Data 360 - Administrators moving into data / CDP work - Anyone unifying, segmenting and activating customer data, or preparing data for AI There is no formal prerequisite, though Administrator-level knowledge is recommended and most candidates find it essential. The exam is scenario-based, so realistic use-case practice matters. Our course includes scenario-based labs and mock exams, and covers Data 360's role in grounding AI.
